Website policy information
User Policy
This User Policy describes how visitors should use the Wound Care UK website and what they can expect when requesting information, treatment enquiries, or contact support.
Using the website
Users should provide accurate details when submitting forms, requesting a callback, or sharing wound care information. False, harmful, or misleading submissions are not permitted.
Medical information
Website information is provided for general guidance only and does not replace a direct clinical assessment. Patients with urgent or severe concerns should contact the clinic promptly for direct advice.
Communication expectations
When a booking enquiry is sent, the clinic will review the request and respond as soon as possible. Response times can vary depending on urgency, availability, and the information provided.
Respectful use
Visitors must use the website respectfully and must not attempt to misuse forms, upload harmful content, or interfere with the operation of the site.